Privacy Policy
Welcome to Digitally Bird Private Limited . We provide website design & development, graphic design, digital marketing, influencer marketing, social media management, Google My Business management, PPC (Google Ads, Meta Ads), SEO and related services (together, the "Services"). This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit or interact with our website digitallybird.com ("Website") and when you use our Services.
1. Information we collect
We collect information you provide directly and information collected automatically when you use the Website or our Services.
1.1 Information you provide
- Contact details: name, email address, phone number, mailing address provided through contact forms or emails.
- Business information: company name, website, industry, project details, content and materials you submit to us.
- Payment information: when you pay for services, we may collect billing information (note: payment processing may be handled by third-party payment processors – see "Third parties" below).
- Communications: any messages, attachments, proposals, contracts, or correspondence you send us.
- Influencer or campaign data: where applicable, profiles, media assets, social handles and other information necessary to run influencer or marketing campaigns.
1.2 Information collected automatically
- Device & usage data: IP address, browser type, operating system, referring URLs, pages visited, access times and interaction data.
- Cookies and similar technologies: cookies, web beacons, local storage, and pixels used to enable, analyze and personalize our Website and Services.
- Analytics & advertising identifiers: where applicable, identifiers used by analytics and advertising platforms (for example Google Analytics, Facebook/Meta Pixel, Google Ads conversion/remarketing tags).
2. How we use your information
We use collected information for purposes including:
- Providing and managing Services (design, development, marketing campaigns, influencer management).
- Communicating with you about projects, invoices, quotes, support and account administration.
- Processing payments and performing contract obligations.
- Improving and personalizing our Website, Services, and marketing; analyzing trends and usage.
- Running and measuring marketing campaigns (including PPC, SEO, social media and remarketing).
- Complying with legal obligations and protecting our rights, property and safety.
3. Legal bases for processing (if you are in the EEA or other regions where applicable)
- Contract: processing necessary to perform our contract with you (e.g., delivering Services).
- Consent: when you have given clear consent (e.g., newsletter sign-ups, certain cookies).
- Legitimate interests: for our business operations, fraud prevention, security, analytics and marketing.
- Legal obligation: to comply with law or court orders.
4. Cookies and tracking technologies
We and our partners use cookies and similar technologies to operate the Website, analyze performance, and serve tailored advertising.
- Strictly necessary cookies: required for basic site functionality (cannot be turned off).
- Performance & analytics cookies: measure usage and improve the Website (e.g., Google Analytics).
- Functionality cookies: remember preferences and settings.
- Advertising/targeting cookies: used for remarketing, ad personalization, and to measure ad campaign effectiveness (e.g., Google Ads remarketing, Facebook/Meta Pixel).
5. Third-party services and disclosures
We work with third-party vendors and service providers to deliver many parts of our Services, including:
- Hosting and infrastructure providers (web hosts and cloud services).
- Analytics and performance tools (e.g., Google Analytics, Google Tag Manager).
- Advertising platforms (Google Ads, Meta/Facebook/Instagram Ads, LinkedIn Ads).
- Payment processors (e.g., Stripe, PayPal) — review their privacy policies for payment data handling.
- Social networks and influencer platforms used to run campaigns.
6. Data retention
We retain personal information as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Security
We implement reasonable administrative, technical and physical safeguards designed to protect personal data. However, no system is completely secure — we cannot guarantee absolute security.
8. International transfers
We may transfer or store data outside the country where you live. Where required, we will apply appropriate safeguards to protect your information.
9. Your rights
Depending on your jurisdiction, you may have rights including:
- Access: request a copy of personal data we hold about you.
- Correction: ask to correct inaccurate or incomplete information.
- Deletion: request erasure of your personal data (subject to legal exceptions).
- Objection / Restriction: object to or request restricted processing.
- Data portability: request your data in a commonly used, machine-readable format.
- Withdraw consent: where processing is based on consent, you may withdraw it at any time.
10. Children’s privacy
Our Website and Services are not directed to children under 16. We do not knowingly collect personal information from children.
11. Special sections for our services
Influencer marketing & social campaigns
When running influencer campaigns we may collect and store influencer profiles, public social media content, campaign performance metrics, payment details for influencers, and contractual materials.
PPC, SEO, and advertising
For PPC and remarketing campaigns we may use advertising identifiers, cookies and conversion tracking tags. We may create remarketing lists and share hashed identifiers with advertising platforms for campaign targeting and measurement.
Website design & development
During projects we may store client materials, design assets, source files and access credentials you provide. Do not send sensitive credentials in plain text; use secure methods and rotate credentials when appropriate.
12. Links to other websites
Our Website may link to third-party sites. This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any site you visit.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated effective date at the top of this page and, where required, provide additional notice.
14. Contact us
If you have questions, requests or concerns about this Privacy Policy, please contact:
- Email: [email protected]
- Phone: 09717500603